ORVI MAN / TERMS
TERMS & CONDITIONS
These terms describe how the ORVI MAN Egypt store works. They should be read together with applicable mandatory Egyptian consumer rights.
1. Website Use
Use the store lawfully and provide accurate contact, delivery, and account information.
2. Product Information
We aim to keep product descriptions, images, availability, and size information accurate. Screen settings may affect how colours appear.
3. Prices and Currency
Egypt prices and checkout totals are shown in EGP. Shipping is added as shown during checkout.
4. Orders and Confirmation
An order is confirmed when its details are accepted. We may contact you to verify information or address a genuine error before dispatch.
5. Payment Methods
Egypt supports Cash on Delivery, InstaPay, and Vodafone Cash. Payment confirmation may be requested for non-COD methods.
6. Shipping and Delivery
Delivery is available to supported Egyptian governorates. The final charge appears at checkout and no guaranteed delivery time is promised.
7. Size Selection
Review the size chart and confirm your selection before ordering. If the delivered item matches the confirmed size, a later preference for another size is a customer-requested exchange. If ORVI MAN sends a different size, it is a fulfillment error and we are responsible for resolving it.
8. Exchanges
Product exchanges may be requested on the same day the order is delivered, provided the item is unused, unwashed, and in its original condition, with tags and packaging where applicable. Please contact us on the delivery date. Replacement depends on availability; any exchange delivery charge will be confirmed by the store before action.
9. Returns
Returns for a change of mind or personal preference are not offered under our store policy, without limiting mandatory consumer rights under applicable Egyptian law. Manufacturing defects, damaged goods, and products that do not match the confirmed order must be reported with the order number and photographs so we can arrange the appropriate resolution.
10. Defective or Incorrect Products
A manufacturing defect should be handled under applicable consumer protection requirements and will not be rejected solely because the same-day exchange period passed. We do not charge a customer for correcting a size or product error made by the store.
11. Customer Responsibilities
Provide accurate details, review the size chart, keep order information, and contact us promptly when an issue is discovered.
12. Contact and Complaints
Email orvimankw@gmail.com, call or WhatsApp +20 127 873 3934, or use our Contact Us page. Instagram: @orviman_eg.
13. Policy Updates
We may update these terms as the store evolves. The displayed version applies to future use, subject to applicable law.
Legal review notice
The same-day exchange and no-change-of-mind policy must not be read as limiting mandatory Egyptian consumer rights. The owner should obtain legal review before treating these terms as final binding terms.